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Free shipping on all items.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
NWL OG COLLECTION “ FIRST* DREAMER”
Life's journey begins with dreams nurtured within our hearts, desires that grow and flourish, and faith in those dreams that knows no bounds. Cherishing this belief as a vital inspiration, we are committed to sharing this moment of ours through the "First Dreamer" collection.
"First Dreamer" tells the story of everyone who has a dream and is ready to take action, and this collection is the beginning of that journey towards that dream. Let us all step together towards a direction filled with dreams and success.
NWL OG COLLECTION “ FIRST* DREAMER”
The journey of life begins with dreams nurtured within our hearts. Ever-growing desire and unlimited faith in dreams. Regarding this belief as our greatest inspiration, we strive to share our moment through the "First Dreamer" collection.
First Dreamer" is the story of everyone who has a dream. and ready to take action, and this collection is the beginning of moving towards that dream. May we all move together in a direction full of dreams and success.
Customers don't have to worry about the item not fitting after purchase. We offer a size exchange service within 7 days.
How to exchange a product
1. If the customer receives a defective or incorrect size product, they can return it for an exchange.
Conditions: Tags and stickers must be in their original condition.
Once you provide proof of purchase to the admin, the shop will take responsibility.
Regarding all shipping costs.
2. If, after receiving the product, the customer wishes to change the size, they can return it for exchange.
(Applicable only if the product is in stock)
Conditions: Tags and stickers must be in their original condition.
Once the packaging has been opened, the product cannot be returned or exchanged.
Proof of purchase can be provided to the admin. In this case, the shop will...
We are not responsible for shipping costs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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